Nubyira Web Privacy Policy

1. Information We Collect

We collect various types of data to provide and improve our services. This includes:

a. Personal Information You Provide Directly

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Billing and payment information (credit card, billing address, etc.)
• Account credentials (username, password)
• Submitted project content, files, and communications
• Feedback and support requests

b. Automatically Collected Information

Through cookies, log files, and third-party tools (e.g., Google Analytics), we may collect:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Date/time of access
• Pages visited and actions taken
• Referral URLs and website activity

2. How We Use Your Information

We process your personal data for the following purposes:

• To provide access to our platform and services
• To communicate with you regarding projects, updates, or support
• To manage your account and user profile
• To process transactions and generate invoices
• To analyze user activity and improve our services
• To maintain the security and integrity of our systems
• To comply with legal obligations and resolve disputes

3. Legal Basis for Processing (If under GDPR)

If you are located in the European Economic Area (EEA), we rely on one or more of the following legal bases to process your personal data:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (e.g., business operations, fraud prevention)

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

a. Service Providers

• Payment processors (e.g., Stripe, Paystack, PayPal)
• Cloud storage (e.g., AWS, Google Cloud)
• Analytics providers
• Email and CRM services (e.g., Zeptomail)

All third-party vendors are contractually bound to use your data only for the specified services.

b. Legal Requirements

We may disclose personal data:

• To comply with laws, regulations, or court orders
• To enforce our Terms of Service or other agreements
• To protect our rights, property, or safety

c. Business Transfers

In case of a merger, acquisition, or asset sale, your data may be transferred to the new business entity, subject to this policy.

5. Data Retention

We retain personal data for as long as necessary to: fulfill the purpose for which it was collected; comply with legal, tax, or accounting obligations; resolve disputes and enforce our agreements. After this period, we securely delete or anonymize your information.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict processing
• Receive a copy of your data in a portable format
• Withdraw your consent at any time (where consent was given)

To exercise these rights, contact us.

7. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. These measures include: HTTPS encryption, secure servers and firewalls, access controls and staff confidentiality agreements, and encrypted payment processing via third-party gateways.

8. Third-Party Services and Links

Our platform may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies separately.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.

10. International Data Transfers

If you are located outside our operating country, your data may be transferred to and processed in countries that may not provide the same level of data protection. By using our services, you consent to such transfers, subject to applicable laws.

11. Abandoned Accounts Data

If a client or user account is inactive or unresponsive for 30 days, we reserve the right to mark the account as abandoned and archive or delete account data. Data will be handled in accordance with our retention policy.

12. Ownership of Submitted Files

All content, designs, files, and deliverables submitted to the platform become the property of the Company unless a written agreement states otherwise. The Client receives full usage rights upon final payment, but the Company retains the right to use, reference or showcase work in its portfolio unless restricted by an NDA.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and post the updated version on our website. We encourage users to review this page periodically.

15. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us.